General Terms and Conditions of Prankl Trading & Services GmbH

§1 Applicability to Entrepreneurs and Definitions

(1) The following General Terms and Conditions apply to all deliveries between us and an entrepreneur in their version valid at the time of the order.

An entrepreneur within the meaning of these General Terms and Conditions is a natural or legal person or a legally capable partnership that, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

§2 Conclusion of a Contract, Storage of the Contract Text

(1) The following regulations regarding the conclusion of the contract apply to orders placed through our online shop at https://livestream-shop.com/.

(2) In the event of a contract, the contract is concluded with:

Prankl Trading & Services GmbH  

Martina Prankl  

Trausnitzstraße 8  

D-81671 Munich  

Registration number: HRB 232481  

Register court: Local Court of Munich

(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our online shop, the following rules apply: The consumer makes a binding contractual offer by successfully completing the order procedure provided in our online shop.

The order process involves the following steps:

1. Selection of the desired goods
2. Confirming by clicking the “Order” button
3. Checking the information in the shopping cart
4. Clicking the “Checkout” button
5. Logging into the online shop after registration and entering login details (email address and password)
6. Reviewing and, if necessary, correcting the data entered
7. Submitting the order by clicking the “Order with obligation to pay” or “Buy” button

Before submitting the binding order, the consumer can return to the website where the customer’s information is collected by using the “Back” button on their internet browser and correct input errors or cancel the order process by closing the internet browser. We immediately confirm receipt of the order by an automatically generated email (“Order Confirmation”). With this, we accept your offer.

(5) Storage of the Contract Text for Orders via Our Online Shop: We store the contract text and send you the order details and our General Terms and Conditions via email. You can view the General Terms and Conditions at any time at https://livestream-shop.com/allgemeine_geschaeftsbedingungen/. You can view your past orders in our customer area under My Account -> My Orders.

§3 Prices, Shipping Costs, Payment, Due Date

(1) The prices stated include the statutory value-added tax and other price components. Additional costs may apply, such as shipping costs, loading, insurance (especially transport insurance), customs duties, and fees.

(2) The consumer has the option of paying in advance.

(3) If the consumer has chosen payment in advance, they are obliged to pay the purchase price immediately after the conclusion of the contract.

§4 Delivery

(1) Unless otherwise clearly stated in the product description, all items offered by us are ready for immediate dispatch. Delivery will take place at the latest within 10 working days. The delivery period begins on the day after the payment order is placed with the transferring bank in the case of advance payment, and on the day after the conclusion of the contract for all other payment methods. If the end of the period falls on a Saturday, Sunday, or public holiday at the delivery location, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold goods passes to the buyer only upon handover of the goods to the buyer, even in the case of a sale by dispatch.

§5 Retention of Title

We retain ownership of the goods until full payment of the purchase price.

§6 Warranty

The statutory warranty provisions apply.

§7 Contract Language

The only language available for the contract is German.

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§8 Customer Service

Our customer service for questions, complaints, and objections is available to you on weekdays from 9:00 AM to 5:30 PM at:

Phone: +49 89 41 41 453 50  

Email: hello@livestream-shop.com

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Status of the General Terms and Conditions: March 2024

Free General Terms and Conditions created by agb.de